Privacy Policy

Last updated: October 2025

1. Introduction

Welcome to Iteratis Sdn. Bhd. (“Iteratis,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://iteratis.my or engage our AI and automation services.

By using our website or submitting your information to us, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

When you contact us, sign up for updates, or request our services, we may collect:

Full name
Email address
Phone number
Company name and job title
Any other details you voluntarily provide through forms or communication

b. Usage and Analytics Data

We automatically collect data about how you interact with our website, such as:

IP address
Browser type and version
Pages visited and time spent
Referral sources

This information helps us improve our website experience and marketing performance.

c. Cookies and Tracking Technologies

We use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and enhance site performance.
You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We may use your personal data for the following purposes:

To respond to your inquiries or service requests
To deliver and manage our AI & automation services
To send updates, newsletters, or marketing communications (only if you’ve opted in)
To analyze website traffic and user behavior for improvement
To comply with legal obligations

4. Data Protection and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, please note that no online transmission or storage method is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

6. Sharing of Information

We do not sell or rent your personal data.
We may share your data with:

Trusted service providers or business partners assisting in operations (e.g. hosting, analytics, marketing)
Legal authorities, if required by law or to protect our rights

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

7. Your Rights

Depending on applicable Malaysian data protection laws, you may have the right to:

Request access to your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Iteratis Sdn. Bhd.
Website: https://iteratis.my
Email: hello@iteratis.my
Location: Shah Alam, Selangor, Malaysia