AI Customer Support Agent for Businesses Worldwide
Your customers message you on WhatsApp at 11pm expecting an answer now. A customer support agent from Iteratis handles the conversation end to end: understands the question, answers from your real policies and prices, books the appointment, and hands over to your team only when a human is genuinely needed. It works in your customers' own language, and it never sleeps.
No commitment. Free 30-minute call.
Riverside Print Co.
online
Can you deliver tonight? Need it before 11
10:41 PM
Yes! Last slot tonight is 11:15 PM, delivery fee $8. Want me to proceed?
10:41 PM
Yes please, 2 cartridges HP 682 black
10:43 PM
Confirmed. 2x HP 682 black, $76 total, arriving 11:15 PM. Receipt sent to this number.
10:43 PM
What's included
01
Trained on your business
The agent answers from your actual price lists, menus, policies, and past conversations, not generic AI guesses. You review everything before launch.
02
Books and captures, not just replies
Appointments go straight into your calendar. Orders and enquiries land in your CRM or spreadsheet with the details already filled in.
03
Knows when to hand over
Complaints, large orders, or anything unusual get escalated to your team with the full conversation history attached, not left to guess.
04
One agent, every channel
The same agent runs on WhatsApp, Facebook Messenger, and Instagram DMs, so every customer gets a consistent answer wherever they message you.
What changes for your business
- First reply in under a minute, 24 hours a day, including holidays
- No enquiries lost because the shop was closed or staff were busy
- Staff freed from answering the same questions all day
- More bookings and orders from the same marketing spend
- Every customer gets the same accurate answer, every time
Notifications
2New enquiry needs a human reply
Customer replied to follow-up #3
Order value above auto-approve limit
1h
Common questions
How much does a customer support agent cost?
A focused agent project typically starts from a few thousand dollars to set up, plus a monthly fee for hosting, WhatsApp API charges, and maintenance. We give a fixed quote after a free consultation.
Does it use the official WhatsApp Business API?
Yes. We build on the official WhatsApp Business Platform through approved providers, so your number stays compliant and is not at risk of being blocked like unofficial tools.
Can it reply in my customers' language?
Yes. The agent detects the language the customer uses and replies naturally in it, including mixed-language messages, matching how your customers actually text.
What happens when the agent cannot answer?
It says so honestly and hands the conversation to your team, with the full history attached. It never invents prices or policies. Those answers only come from the content you approve.
Smarter, simpler operations
One call to find the process worth automating first, and a fixed quote to fix it.
No commitment. Free 30-minute call.